Shipping policy
Thank you for shopping with Desert Trends Hub. We are committed to delivering your orders quickly, safely, and efficiently throughout the Kingdom of Saudi Arabia.
Shipping Coverage
We currently ship to all major cities and regions across Saudi Arabia, including Riyadh, Jeddah, Dammam, Makkah, Madinah, Khobar, and other serviced locations.
Order Processing
- Orders are processed within 1–2 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
Estimated Delivery Time
- Standard Delivery: 3–7 Business Days
- Delivery times may vary depending on your location, weather conditions, public holidays, or courier operations.
Shipping Charges
Shipping charges are displayed at checkout before you complete your purchase.
Free Shipping may be available during promotional campaigns or on eligible orders.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email or SMS with your tracking details (where available).
Delivery Information
Please ensure that your shipping address and contact number are accurate when placing your order. Incorrect or incomplete information may result in delivery delays.
Delayed or Lost Orders
If your order has not arrived within the estimated delivery time, please contact our customer support team. We will work with our shipping partner to resolve the issue as quickly as possible.
Failed Delivery
If a delivery cannot be completed due to an incorrect address, unavailable recipient, or refusal to accept the order, additional shipping charges may apply for re-delivery.
Contact Us
If you have any questions regarding shipping or your order, please contact us:
Desert Trends Hub
Email: deserttrendshub1987@gmail.com
Cash on Delivery (COD) is available in selected locations across Saudi Arabia and may be subject to additional verification before shipment.